BLAQTACH (PTY) LTD
COOKIE POLICY
Version: 1.0
Effective Date: 26 July 2026
1. Purpose
This Cookie Policy explains how BLAQTACH (Pty) Ltd ("BLAQTACH", "we", "our", or "us") uses cookies and similar technologies when you visit our website, online booking platforms, client portal and other digital services.
This Policy should be read together with our:
Website Terms & Conditions
Privacy Policy
PAIA Manual
By continuing to browse or use our website after accepting our Cookie Notice, you consent to our use of cookies as described in this Policy, subject to your browser and cookie preferences.
2. What Are Cookies?
Cookies are small text files placed on your computer, tablet or mobile device when you visit a website.
Cookies allow websites to:
remember your preferences;
improve website functionality;
analyse website performance;
provide a secure browsing experience;
recognise returning visitors;
personalise content.
Cookies do not normally contain information that directly identifies you. However, where cookies are linked to personal information, BLAQTACH processes that information in accordance with our Privacy Policy and applicable law.
3. Types of Cookies We Use
3.1 Essential Cookies
Essential cookies are necessary for the operation of our website.
These cookies enable functions such as:
page navigation;
secure login;
online quotations;
booking appointments;
payment processing;
client portal access;
security authentication;
fraud prevention.
Without these cookies, certain website features may not function correctly.
These cookies cannot be disabled through our website.
3.2 Functional Cookies
Functional cookies allow the website to remember your choices.
Examples include:
preferred language;
saved quotation details;
booking preferences;
remembered forms;
user settings.
These cookies improve your experience but are not essential for the operation of the website.
3.3 Analytics Cookies
Analytics cookies help us understand how visitors use our website.
Information collected may include:
pages viewed;
visitor numbers;
time spent on pages;
navigation paths;
website performance;
device types;
browser types;
operating systems.
Analytics data is generally aggregated and used to improve our services.
3.4 Performance Cookies
Performance cookies assist us in identifying:
slow-loading pages;
broken links;
technical errors;
website performance issues;
user experience improvements.
These cookies help ensure that our website remains reliable and efficient.
3.5 Marketing Cookies
Where used, marketing cookies help us:
measure advertising performance;
understand campaign effectiveness;
display relevant advertisements;
limit repeated advertisements;
improve marketing communications.
Marketing cookies are used only where legally permitted and, where required, with your consent.
4. Third-Party Cookies
Our website may use trusted third-party services that place cookies on your device.
These services may include:
website analytics providers;
payment gateways;
mapping services;
live chat platforms;
customer support tools;
social media integrations;
online booking software.
Each third party is responsible for its own privacy practices and cookie management.
Users are encouraged to review the privacy policies of those providers.
5. Information Collected Through Cookies
Depending on the cookies used, information collected may include:
IP address;
browser information;
operating system;
screen resolution;
approximate location;
referral website;
pages visited;
session duration;
click activity;
booking interactions;
quotation requests.
This information is generally used for statistical, operational and security purposes.
6. Why We Use Cookies
BLAQTACH uses cookies to:
improve website functionality;
secure online transactions;
remember user preferences;
provide online quotations;
facilitate bookings;
improve customer experience;
monitor website performance;
detect fraudulent activity;
diagnose technical issues;
improve our services.
7. Managing Cookies
Most internet browsers allow you to:
accept cookies;
reject cookies;
delete cookies;
receive notifications before cookies are stored;
block specific categories of cookies.
Disabling cookies may affect the functionality of certain areas of the BLAQTACH website.
8. Cookie Consent
Where required by applicable law, BLAQTACH will request your consent before placing non-essential cookies on your device.
You may withdraw your consent at any time by adjusting your browser settings or cookie preferences.
Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
9. Security
Cookies used by BLAQTACH are intended to support a secure online environment.
However, users remain responsible for maintaining the security of their own devices, including:
keeping browsers updated;
using reputable antivirus software;
protecting login credentials;
avoiding public computers for sensitive transactions.
10. Links to Other Websites
Our website may contain links to third-party websites.
BLAQTACH does not control the cookies or privacy practices of external websites.
Users should review the cookie and privacy policies of those websites before providing personal information.
11. Changes to this Cookie Policy
BLAQTACH may amend this Cookie Policy from time to time to reflect:
changes in legislation;
technological developments;
website enhancements;
operational requirements;
security improvements.
The latest version published on our website shall apply from its effective date.
12. Contact Us
Questions regarding this Cookie Policy may be directed to:
Information Officer
BLAQTACH (Pty) Ltd
Website: www.blaqtach.co.za
Email: hello@blaqtach.co.za
Telephone: (046) 604 0000 - 073 509 4387
Physical Address: 2 Cranbrook Street, Port Alfred, 6170
Postal Address: 2 Cranbrook Street, Port Alfred, 6170
Document Control
Document Name: Cookie Policy
Version: 1.0
Effective Date: 26 July 2026
Document Owner: Information Officer
Review Frequency: Annually or upon material legislative or technological change.